neiman3
1 Copper

Grayscale setting inadequate

Grayscale setting inadequate

I am running pocketcloud pro on iOS and RDP to windows (or VNC to Mac). When viewing XRay images, the resolution is much worse than resolution for other applications. An error is displayed within the image states "Warning:not enough gray scales (32) to display the image properly". The surrounding graphics look perfect. How can I adjust this for optimum viewing? I upgraded to Pro hoping that adjusting the screen resolution on the iPad would make it work but that did not help.

Tags (3)
0 Kudos
4 Replies
Suchitha
4 Tellurium

RE: Grayscale setting inadequate

Hi neiman, Are you viewing the medical images using special l software? What is it? 

 

 

 


Wyse PocketCloud Team

Tags (3)
0 Kudos
Chris-2015
3 Zinc

RE: Grayscale setting inadequate

Quote Originally Posted by neiman3 View Post

I am running pocketcloud pro on iOS and RDP to windows (or VNC to Mac). When viewing XRay images, the resolution is much worse than resolution for other applications. An error is displayed within the image states "Warning:not enough gray scales (32) to display the image properly". The surrounding graphics look perfect. How can I adjust this for optimum viewing? I upgraded to Pro hoping that adjusting the screen resolution on the iPad would make it work but that did not help. 
 
 

PocketCloud (Free or Pro) currently supports 16-bit color depth. We may support 32-bit in the future. I would suggest that you request this feature here: http://wysetechnologyinc.zendesk.com...ature-requests.


-Chris

Tags (3)
0 Kudos
Highlighted
Agent007pr
1 Copper

RE: Grayscale setting inadequate

Quote Originally Posted by Chris View Post

PocketCloud (Free or Pro) currently supports 16-bit color depth. We may support 32-bit in the future. I would suggest that you request this feature here: http://wysetechnologyinc.zendesk.com...ature-requests.

-Chris 

I give support to a Fuji Medical platform. It uses a windows explorer and IE mix to pull and display images. The only thing holding me back from getting this to work correctly is the 32bit display settings. It's a shame that i can't implement this solution throughout many Hospital installations we have. Anyone know about any other options?


Thanks!
Tags (3)
0 Kudos
Suchitha
4 Tellurium

RE: Grayscale setting inadequate

Hi ,
May we get some more information?
What is the resolution set on your Connection settings ?
What kind of monitor?
What is the resolution set there?
Thank you! 

 

 


Wyse PocketCloud Team

Tags (3)
0 Kudos