Graeme-2015
1 Copper

Is this app supposed to auto discover?

Is this app supposed to auto discover?

It isn't! I am not a sys admin geek, I'm just a user that wants his iPad app to work.

What do I have to do? I read through the FAQ and it was basically of no use.

Do I have to open the PocketCloud app on my Mac first? I was told my installation was successful, but when I double-click on the app icon in my Applications folder, nothing happens.

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2 Replies
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Graeme-2015
1 Copper

RE: Is this app supposed to auto discover?

A follow-up: While I was waiting, I decided to do an Uninstall, and then try re-installing. I did, and that must have been the problem -- because this time (after again being told it was a successul installation) I got a screen asking me to sign into Companion, and then my iPad (sitting right next to my Mac) immediately discovered my Mac. I'm now waiting on my iPad .... the screen has been saying "Loading" now for about 4-5 minutes.

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Graeme-2015
1 Copper

RE: Is this app supposed to auto discover?

2nd follow-up. It won't load. I've given it more than 15 minutes now -- something is wrong.

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