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July 29th, 2015 05:00

Login Failed

Login Failed

Hi I am trying to get the Pocketcloud app to work on my iPod Touch 3g with my computer but on my computer in the Cloud Companion when I try to login using my gmail account it fails every time! Help!?

July 29th, 2015 05:00

My problem isn't with pocketcloud it's with autodiscovery on my computer. I'm running windows 7 pro btw.

July 29th, 2015 05:00

That's a good question sdatt...

167 Posts

July 29th, 2015 05:00

You may want to post under the "PocketCloud" forum: http://community.wyse.com/forum/foru...se-PocketCloud

6 Posts

July 29th, 2015 05:00

Why is there no responses to this post????? What kind of customer support is this??????

925 Posts

July 29th, 2015 05:00

Hi Abc, I understand that you are not able to login to google on the companion? Are you able to login to gmail account using gtalk on the same desktop?
Do you have the ports open, port 443 and 5222.

 

 



Wyse PocketCloud Team

July 31st, 2015 21:00

Why is everybody talking about gtalk I thought that went down the drain 5 years ago? Regardless I CAN log in to my account normally on google and gmail and I did open those ports but it didn't change anything.

925 Posts

July 31st, 2015 22:00

Can you please try some other machine abc?

 

 



Wyse PocketCloud Team

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