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Pocket Cloud Companion
Pocket Cloud Companion
Updated Pocket Cloud Companion to 2.2.10 now tablet sees connections as available, but connection fails. How can I go back to 2.2.7 that worked fine?
Suchitha
925 Posts
0
August 10th, 2015 02:00
Hi Benny
Edit your connection settings.
keep the mac os username blank.
Enter the password in password field.
Thank you!
Wyse PocketCloud Team
Chris-2015
544 Posts
0
August 10th, 2015 02:00
Mac OS X Users:
Go to Apple > System Preferences.
Click on "Users & Groups" under "System".
Make a note of the username listed under "Current User".
Click on "Change Password".
Input your desired password and save.
Launch PocketCloud on your device.
Edit the "Connection Settings".
Select "Mac" as the "Operating System".
Select "Username" and enter the username from step 3.
Select "Password" and enter the password you set in step 5.
Josh-2015
1.3K Posts
0
August 10th, 2015 02:00
The OS credentials are the username and password you use to log into your MacBook. It will be the administrator username and password.
Bennybeanbag
10 Posts
0
August 10th, 2015 02:00
I have no user password for my Mac on my own account. This seems to be the problem. I have 3 accounts on my iMac; one is an Admin account with a User ID and Password. I can connect to this using PC Pro from my iPad with the latest version. the other 2 accounts are user accounts with different user names and no passwords. Neither of these will connect regardless of the various combinations I have tried (no password, no user name and VNC password, user name and VNC password, user name and admin password). Each time I get the same error message as per my screen shot above.
I accidentally managed to update the version of PC Pro on my iPhone tonight when I did a sync and now I can't even connect from that anymore. The previous version worked fine before the update.
EDIT
Just tried to log in from the iPhone without using any credentials. It gave an error message saying the password can't be blank (sadly, mine is!). When I tried again using the VNC password it took me to the Mac OS X log in page and then let me access my account. This is ok for me as it does allow me to do what I want even though this failed on my iPad when I tried. It's a bit of a mess really.