gscuster
1 Copper

Pocket Cloud Installation problems

Thumbs down Pocket Cloud Installation problems

I installed Pocketcloud on my I Pad, and also installed the Wyse Pocket Companion on my Window 7 PC with VNC. I'm alble to connect, but can only see a black screen. It's not showing my desktop. Can you help.

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Chris-2015
3 Zinc

RE: Pocket Cloud Installation problems

Tap on the black area. Your screen saver may be activated.

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gscuster
1 Copper

RE: Pocket Cloud Installation problems

I installed Pocketcloud on my I Pad, and also installed the Wyse Pocket Companion on my Window 7 PC with VNC. I'm alble to connect, but can only see a black screen. It's not showing my desktop. Can you help. 

I've tried tapping on the screen. It not the screen saver. Anyother idea. It makes the connection with the PC Window 7 and the I-Pad. You can see the destop screen turn black and you can see the Desketop icons, but on the I-Pad you it just turn black and you can not see the desktop. Anyone have any ideas as to what the problem is?

Thanks,

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Chris-2015
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RE: Pocket Cloud Installation problems

You can see the desktop icons? Are you able to launch programs and use them?

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gscuster
1 Copper

RE: Pocket Cloud Installation problems

I can see the desktop on icon on the PC, but the I Pad is just a black screen with the cursor.

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christchs
1 Copper

RE: Pocket Cloud Installation problems

do you have two screens connected to the PC? Maybe you are seeing the second screen.

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swpix
1 Copper

RE: Pocket Cloud Installation problems

You said there was a new download to address the problem on win7 64bit that keeps the installation window too small to access. Where is it?

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Chris-2015
3 Zinc

RE: Pocket Cloud Installation problems

Here is a beta build of the companion which should resolve your issue: http://www.mediafire.com/?g5o0gf47eh2gj23

-Chris

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