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Pocket cloud pro premium isn't working with win 7
Pocket cloud pro premium isn't working with win 7
I have the pro version premium and can log into our corporate view environment with previous win OS version. We upgraded to win 7 desktop and pocket cloud no longer connects. The RSA login prompt comes up and then it stays on the connecting window but doesn't seem to connect.
I am on an iPad with the latest iPad OS and latest pocket cloud version.
I can still connect to my old desktop, but the new win 7 - no luck.
I also noticed that since upgrading to latest pocketcloud connection times a way longer.
Jay
Chris-2015
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July 30th, 2015 05:00
Are you using the companion software or connecting through a manually created connection?
Chris-2015
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August 2nd, 2015 05:00
Unlikely the companion is running
Also have you installed the VMware View Agent on your new Windows 7 machine?
jaymcd0626
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August 2nd, 2015 05:00
Corporate view environment
Unlikely the companion is running
Chris-2015
544 Posts
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August 6th, 2015 22:00
jaymcd0626
5 Posts
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August 6th, 2015 22:00
Yes. It seems to accept than says it is connecting.
It stays at the connecting dialogue and does not present the desktop
The exact setup works with a non win 7 virtual desktop with no problem
Chris-2015
544 Posts
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August 6th, 2015 22:00
I just tested with a Windows 7 VM via VMware View RSA and was successfully able to connect. Sorry I haven't been able to reproduce your issue. We are re-writing a lot of our VMware View code right now for our next release. Perhaps the next update will resolve your issue. Let me know if there are another other environment considerations that I should try.
jaymcd0626
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August 6th, 2015 22:00
Ssl is on as required for our corporate view infrastructure. I can log in to this desktop with a Windows view client no problem.