Joey213a
1 Copper

PocketCloud Keyboard Keeps popping up

ExclamationPocketCloud Keyboard Keeps popping up

My PocketCloud Pro keyboard keeps popping up everytime i touch the screen. Is there a way to stop this??

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6 Replies
Josh-2015
3 Zinc

RE: PocketCloud Keyboard Keeps popping up

Please try force stopping the application to see if this helps.

What version of PocketCloud are you using? Are you using a automatic or manual connection? If you are using a automatic connection, what version of the Companion software are you using?


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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Joey213a
1 Copper

RE: PocketCloud Keyboard Keeps popping up

Angry

I am using manual connection. I am on version 2.2.231

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Joey213a
1 Copper

RE: PocketCloud Keyboard Keeps popping up

No actually i am using automatic connection. And i am unable to retreive the companion information at the moment but will post it as soon as possible.

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Josh-2015
3 Zinc

RE: PocketCloud Keyboard Keeps popping up

Please keep us posted.

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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bobleo
1 Copper

RE: PocketCloud Keyboard Keeps popping up

Unhappy i have the same problem

the keyboard pops up each time i touch my iPad screen.
here is my setup.
Win7 running 2.4.12 companion and iPad3 running Pro 2.2.231 (automatic)

it does not matter if i use the virtual mouse or just my finger, where ever i tap the keyboard comes up, even on none input related items. driving me crazy as i paid for the pro version.

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Josh-2015
3 Zinc

RE: PocketCloud Keyboard Keeps popping up

Are you guys using a specific application when you are seeing this happen?

You can disable Keyboard Auto-activate within the application's settings for the time being until we figure out what is causing the problem. That should stop it from coming up automatically.

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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