Duckface-2015
1 Copper

PocketClouds Works with3G but Not with WIFI

PocketClouds Works with3G but Not with WIFI

I have installed Pocketcloud on my IPad and the Companion on my PC Win7 64b.
I always can establish a Connection using 3G. But no Connection can Be established with WIFI. I tried in different WIFI envirements. I tried Lot of Things but nothing worked

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7 Replies
Suchitha
3 Argentium

RE: PocketClouds Works with3G but Not with WIFI

Hi Duckface, are you doing an autoconnection(google service/google login) or manual?

 



Wyse PocketCloud Team

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Duckface-2015
1 Copper

RE: PocketClouds Works with3G but Not with WIFI

I am doing auto connect

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Suchitha
3 Argentium

RE: PocketClouds Works with3G but Not with WIFI

Hi , can you please logout from google service and login back. do you see the connection active or grayed out.
when you connect and fail do you see the windows login screen ?


Wyse PocketCloud Team

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Duckface-2015
1 Copper

RE: PocketClouds Works with3G but Not with WIFI

I already did log out and in and tried again. I see my computer offline for 2 or 3 seconds and then it turns to available.
When I connect with 3G it takes 5 seconds and I am connected with my computer. When I connect with WIFI I just see the spinning wheel and then get "Session disconnected". Then I only can Chose ok.

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Suchitha
3 Argentium

RE: PocketClouds Works with3G but Not with WIFI

Logout from service between switching from 3g to wifi.


Wyse PocketCloud Team

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Duckface-2015
1 Copper

RE: PocketClouds Works with3G but Not with WIFI

I tried it. Nothing changes. I do not get a wifi connect. StIll have nö solution

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Suchitha
3 Argentium

RE: PocketClouds Works with3G but Not with WIFI

Hi ,

How about killing app and restart? Does that help.

Thanks!


Wyse PocketCloud Team

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