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August 2nd, 2015 03:00

Thin browser help.

Thin browser help.

Have installed the latest client (pocket cloud v2.1.5) on a windows 7 professional machine running in 64bit.

I am able to connect to the machine using rdp without any issues but when I try to run the thin browser I get the error on my iPad that the pocket cloud client is not installed. Have tried removing and reinstalling the client, setting ie as default browser, checked the services, etc but still the same error.

Any idea's of what else to try?

544 Posts

August 2nd, 2015 03:00

You will need to download and install the PocketCloud Companion in order for the Premium features to work.

544 Posts

August 2nd, 2015 04:00

On the "My Computers" page in PocketCloud is your computer listed under "Discovered Connections" or "Manual Connections"?

August 2nd, 2015 04:00

I have installed the companion software as detailed in my original post.

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