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Windows 8 - RDP Session Disconnected

Windows 8 - RDP Session Disconnected

Hello,

I was able to download the Pocketcloud Windows Companion just fine on Windows 8 and everything seemed to be in order. But when I click on my computer on my Iphone 4, I get the "RDP Session Disconnected" error message.

Obviously it is very likely that the problem could be because I have Windows 8 which is still in preview, but I am just wondering if there is a troubleshoot around this error.

Thank you!

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3 Replies
Josh-2015
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RE: Windows 8 - RDP Session Disconnected

Unfortunately Windows 8 is not supported yet, so I cannot confirm we can resolve this issue for you at this time.

But here are some troubleshooting articles from our knowledge-base for the error you are getting:
http://pocketcloudsupport.wyse.com/e...-an-ios-device

http://pocketcloudsupport.wyse.com/e...n-disconnected



Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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RE: Windows 8 - RDP Session Disconnected

That is what I figured...I tried both of those and could not get it to work. I can't wait till it is supported (although it is completely understandable that it is not).

Thank you for your assistance though Josh!

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Josh-2015
3 Zinc

RE: Windows 8 - RDP Session Disconnected

No problem. Hopefully soon we will have it supported. =]




Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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