iPad app automatically closes (video included)
Device OS version - 4.2.1
Computer OS version - Windows 7 64 bit Professional
App version - Latest version (app will not load - see video)
Connection method - Auto Discovery
Environment of the remote PC - Office
Pictures and videos are worth a thousand words.
I've used this app before. I've had a number of issues with it loading on the iPad correctly. I'm using the Windows companion v2.1.5.
Ok I've having the same issue with the program suddenly closing. I've tried to deleting the app and reinstalling it. I understand the issue is that we block port 5222 on our wireless here. I have 2 questions though...
1. Is there a way to disable autodiscovery because I use VMware View here at work to connect to my desktop and don't need the autodiscovery.
2.If I have to poke a hole in our wireless firewall just to use the app I need to know more specifics. I'm a network admin at a school district and policy states I just can't pop a hole like that. How ever I can open port 5222 to certain locations. So what server is Pocketcloud needing to connect too over 5222 in order for the application to even run?