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August 10th, 2015 09:00

when connecting logs out current user

when connecting logs out current user

is there a way to stop the laptop from logging out the current user. windows 7 pro connecting from a ipad 2 to the laptop

1.3K Posts

August 10th, 2015 10:00

You can connect using VNC, this is also known as remote shadowing. This will not log the remote computer out when you are connected. You will need to install a VNC client on your remote computer (if you do not already have one). 

We recommend TightVNC - http://tightvnc.com/download.php

If you are using a manual connection, make sure your port settings match within PocketCloud and within the VNC client.

If you are using a auto-discovered connection, make sure to enable "Use 3rd Party VNC on port" option within the Companion software (to enable this, Right click on the kite icon in the system tray, Select Preferences, navigate to the Advanced tab, enable "Use 3rd Party VNC on port" option and make sure the port matches your VNC application and PocketCloud.




Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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