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December 13th, 2016 12:00

Wyse T10 - 'Invalid File Format' when upgrading firmware from 8.0_105 to 8.3_014

When I try to upgrade the firmware on an existing T10 Thin Client, the system talks to our FTP server, obtains an IP address via DHCP and then sees the DOVE_boot file but indicates 'Invalid File Format'. I've looked at countless discussion forums and other online resources which give no indication as to whether 8.0_105 can be directly upgraded to 8.3_014. Can this be done? What am I missing?

560 Posts

December 14th, 2016 09:00

ThinOS devices need to be upgraded one major version at a time. 8.0 to 8.1 to 8.2 to 8.3, and cannot jump versions. This would make the client unstable.

2 Posts

July 27th, 2017 12:00


Hello, Could you send the links from the 8.2 and 8.3 files?

560 Posts

July 27th, 2017 13:00

Please review the fourth bullet below my signature.

2 Posts

August 3rd, 2017 06:00

My "Primary User" account has been rejected several times, I need only the 8.2 firmware :emotion-18:

560 Posts

August 7th, 2017 11:00

Please review the FAQ on the Digital Locker on information on how to contact Technical Support for help on that issue.

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