stephandejong
1 Copper

wyse v10l dual screen resolution problem

wyse v10l dual screen resolution problem

Dear All,

Since a few days we have 5 Wyse V10L Dual DVI clients connected to 2 screens which support 1920x1200 resolution at 32bit. The client uses Thin OS.
We can select this resolution on the wyse but the screen on both screens is hanging every x minutes, goes black or stuck and we have to reset the thin client. When we put on a lower res there is no problem at all.

In the specs there stands:
"Display: VESA monitor support with Display Data Control (DDC) for automatic setting of resolution and refresh rate
Dual Monitors at 32-bit color or 24-bit color up to: 1920x1200@60 Hz "

Does the Thin OS support this high resolution on 32 bit or is this for other os like Win CE?

Already thanks for the help

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ConfGen-2015
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RE: wyse v10l dual screen resolution problem

This is supported. Can you check in the BIOS how much video RAM the unit has assigned? Alter it to max.

ConfGen

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NickvanderHave
1 Copper

RE: wyse v10l dual screen resolution problem

ConfGen,

We have tried this and the video memory is already configurated at the maximum of 64MB
Do you have any other possible resolution which might help us solve this problem?

Thanks for the help so far!

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gerren
1 Copper

RE: wyse v10l dual screen resolution problem

NickcanderHave,

Have you heard anything else about this problem. I have the same issue. The right screen of one of the users in the office is a little pixelated and doesnt have the same reso that the left has. I have found that if I dumb down the reso then the problem gets better but as far as screen coverage goes it gets really smaller.

 

 


I honestly believe that woman would eat her young.

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NickvanderHave
1 Copper

RE: wyse v10l dual screen resolution problem

Gerren,

no i'm afraid not.
I hope somone else has some ideas to try because we are having this problem for a while now.

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Damien65
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RE: wyse v10l dual screen resolution problem

Are you saying it crashes in WTOS or after you connect a desktop session?

If it is after you make a session, what tech are you using to deliver that desktop? RDP? XenDesktop?

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NickvanderHave
1 Copper

RE: wyse v10l dual screen resolution problem

No it crashes when the user are in the desktop.
The connect with XenDesktop and then they Use RESPowerfuse for their applications.

The website of WYSE says it's possible for this resolution but all the users that are using a dualmonitor configuration with 1920*1080 have problems.

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NickvanderHave
1 Copper

RE: wyse v10l dual screen resolution problem

Is there someone who has a possible solution for this, or have any idea where to search?

Thans for the help so far.

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