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June 3rd, 2015 08:00

High Memory,Disk and CPU usage on WSM Server

Question High Memory,Disk and CPU usage on WSM Server

Hi,

We have Core Server 8GB of RAM and Edge Server 0n 2008 OS,

And SQL 2008 on WSM Core Server,

We have 70 clients using Core Server,

We found that the Memory, Disk and CPU usage on WSM Server very High,

And clients Boot Time takes extremely long time up to 20min until the logon screen appears

Can anyone help me!

Thank You

200 Posts

June 4th, 2015 04:00

The above screenshot shows you entered a wrong value for 50 - it is not Hex but Decimal and hence this will not work because Hex 50 = Decimal 80 and this again will set cache size to 80% of RAM!

>Setting the System File Cache in MB to: Max[4000] Min[512] This looks fine.
This limits Windows to only use 4000MB for File System cache and will leave the rest for the OS, OS Streaming, SQL etc.
Have a look at the processes memory consumption to see which one is eating up memory and if this is causing the slowness because the system is swapping data to disk.

42 Posts

June 4th, 2015 04:00

thank you for your help

i configured the value to 50 

and i found that there is not enough memory like the image all of the memory consumed

i configured the MaxSystemCacheMBytes to 4000 (decimal) instead of 50 and i will monitoring the performance,

there is any thing else to do ?

thank you

200 Posts

June 5th, 2015 07:00

200 Posts

June 5th, 2015 07:00

If your Server and Network are okay, then most likely the OS Image itself need some optimization.
Have you already followed the recommendations in "Performance troubleshooting and OS Image optimization" in the WSM Sizing and Planning Guide?
Check the Disk Queue on the WSM Servers StreaminDir disk to understand if this is the performance bottleneck.
The best test to understand if the performance issue us cause by software inside the OS Image is to measure against a prestine, clean OS Image with no Software, Antivirus etc. installed. Then compare the Client Logs.
If your WSM Servers are not running on bare metal, the Hypervisor could be the culprit too. Sometimes ESX and Hyper-V have a negativ impact on the Streaming performance.

42 Posts

June 5th, 2015 07:00

Thank you

about my problem the performance on 3 server (core,edge and DB) are good and i checked the network and it's OK

but till now i don't know were is the problem

boot time now is good but all users feeling slow motion on the OS

we have 50 users but same problem when we test on 1 user

Thx

42 Posts

June 5th, 2015 08:00

Is that correct

its 64 QWORD value and the WSM V is 7.1

42 Posts

June 5th, 2015 08:00

Hello,

We found that the Memory, Disk and CPU usage on WSM Server very High, (Streaming Service)

And clients Boot successfully but the the problem with the Servers only and its Version 7.1 with 64 bit ,

We changed the cache value to 4000

And below the Setcache file

-----------------------------------------------------------------------------------------------------------------

02220015 [18:07:01:038] [1204] INFO: LimitCache(Max: 30685MB, Min: 1024MB)...
02220015 [18:07:01:038] [1204] INFO: Current System File Cache size in bytes: Max[1099511627776 (1048576 MB)] Min[1048576 (1 MB)] Flag=
02220015 [18:07:01:038] [1204] INFO: Setting the System File Cache in MB to: Max[30685] Min[1024]
02220015 [18:07:01:038] [1204] INFO: Updated System File Cache size: Max[30418434560 bytes (30685 MB)] Min[1073741824 bytes (1024 MB)] Flag=FILE_CACHE_MAX_HARD_ENABLE

42 Posts

June 5th, 2015 08:00

the image i guess it's OK because it was working and everything working before and suddenly the problem happened

all servers on blades and on hyper-v

i will test on physical serve

42 Posts

June 5th, 2015 08:00

Hello,

Still we have the same problem, we changed the value and the log file (Setcache) seems OK and the memory is very high especially Streaming service !

200 Posts

June 5th, 2015 08:00

It has to be a 32-bit DWORD, this is why it's not working.

 


#Iwork4Dell

200 Posts

June 5th, 2015 08:00

Per the above logfile MaxSystemCacheMBytes is not set in registry of the WSM Server and hence default values calculated from free memory is applied.
Please check the settings once again and consult the Sizing and Planning Guide for more details on this setting.

 


#Iwork4Dell

42 Posts

June 5th, 2015 08:00

thanks alot

42 Posts

June 10th, 2015 08:00

any help

thanks

42 Posts

June 10th, 2015 09:00

Thank You...

200 Posts

June 10th, 2015 09:00

Did you reboot the Server after making the changes in the registry? If not, please do so.

What is the Memory consumption on your Server? 
OS Image size and number of devices streamed?

You can calculate the aproximate memory usage of the WSM OS Streaming Service with this formula: 
OS Image in MB / 1000 x number of devices.
Example: 40000MB / 1000 = 40MB x 200 = 8000MB.

 

 


#Iwork4Dell

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