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cglaser-2015
1 Copper

Can't display anything above 800 X 600

Can't display anything above 800 X 600

I have a client at a remote location using a WYSE S30 terminal. She has a large widescreen monitor connected to it. However, when she tries to change the resolution to anything but 800 X 600, the screen goes black.

She also has no 'Advanced' option listed in the display control panel applet.

Any ideas on why this may be happening?

Thank you,

- Craig

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JohnsonAndrew
1 Copper

RE: Can't display anything above 800 X 600

Check the operating system compatibility .


fixed gear bike

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Rmontalvo1
3 Zinc

RE: Can't display anything above 800 X 600

You may want to verify the firmware version. Go to www.wyse.com/downloads and look under the ACTIVE section for the lastest version released for this model.


Roger Montalvo 
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
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