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M

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July 9th, 2015 03:00

URGENT -- Black SPOTS ON THE SCREEN

URGENT -- Black SPOTS ON THE SCREEN

Hi,
I have a bunch of Wyse terminals with different versions and models. All of them exhibit a problem at times with black spots on the user screens. I am using the RDP client to connect to Windows 2003 machine. The black spots migh tor might not go away but after I logout and log back in it o=would be ok for a little while.

Can anybody help me figure this out. It appears to have somehting to do with Wyse Terminals.

Thanks

623 Posts

July 9th, 2015 03:00

For a solution, go to www.wyse.com/manuals and search for KB 15989 (just enter the number).

 

 

 


Roger Montalvo 
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
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3 Posts

July 9th, 2015 03:00

Thank You

Thank you for the recommendation. I just started getting the following errors:

Because of an error in data encryption, this session will end.Please try connecting again.

Do you think this have anything to do with it?
Mo

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