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Joe Saad
1 Copper

Thin client are getting black screen on the startup

All of the sudden, 5 thin clients of mine are getting black screen on the start up, how to let them to start up normal, is there a way we can do this from the device itself ?
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5 Replies

Re: Thin client are getting black screen on the startup

What model are they?

What operating system?

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Alonso Mosley
1 Copper

Re: Thin client are getting black screen on the startup

Hi Buffalobound
same problem on several TC. WYSE 5070 "B72GXN2". No signal on both DP connections. Screen is a Dell P2314Hc. 
TIA

Re: Thin client are getting black screen on the startup

Alonso.   On a 5070 (not clear which OS) I would definitely say get a support case open. 

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Alonso Mosley
1 Copper

Re: Thin client are getting black screen on the startup

Thank you

the OS is win10, but cant see bootscreen.

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Re: Thin client are getting black screen on the startup

Absolutely not normal.  Get a support ticket open, and update us on the result.

Have you tried different cables and displays?

 

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