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Where to find RTME.i386.pkg package?

Hi all,
I’m running ThinOS 8.3_012 in a Wyse 5010 (D10DP) and Wyse 5040 AIO with PCoIP. For use and activate RTAV I need to install/deploy manually RTME package (Cf. WTOS DELL Wyse ThinOS 8.3 Release Notes, page 10). Can you tell me where to find RTME package? I’ve failed searching @ Wyse/DELL Support Self service and in the Internet.
Thank you in advance for your help

Regards

Humberto

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RE: Where to find RTME.i386.pkg package?

Humberto,

If you just purchased the 5010 it should have come with all the files. Upgrades to WTOS requires a Software Maintenance contract. Please contact your sales representative to purchase.

See below the signature for details.

Roger Montalvo

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RE: Where to find RTME.i386.pkg package?

Roger,

We have a Softaware Maintenance contract  and I found the packages @ the self service Wyse Portal.

Thank you for your help and your time spend

Regards

Humberto

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RE: Where to find RTME.i386.pkg package?

Glad to know and thank you for letting me know.

Roger Montalvo

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RE: Where to find RTME.i386.pkg package?

Where we find the latest package WTOSpkg_8.4.B009 and MSG ?

I do not find it in Digital locker or self-service Wyse Portal.

Thank you for your help and your time spend

Regards

Me

 

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RE: Where to find RTME.i386.pkg package?

All firmware for WTOS is available from the Digital Locker only. To access, you need to subscribe to the Software Maintenance Program.

Roger Montalvo

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