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Dan72
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XPS 410/Dimension 9200, solid orange power light

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I have a XPS 410/Dimension 9200, which I've been using intermittently with Windows 10 Professional, and I've have run into the same problem where the power button light is solid amber and the fan seems to be running at a high speed as soon as I turn the computer on. Nothing else happens, i.e., no diagnostic lights illuminate, no beep codes are heard, and no video is displayed on the monitor.

Initially I did the following:

  1. Removed all system board connectors from...
    • FRNTPANEL - front panel I/O USB audio LED module
    • SATA0 - 512GB SDD
    • SATA1 - not used
    • POWER - main power connector (PSU P1)
    • SATA2 - DVD RW
    • SATA3 - DVD
    • SATA4 - not used
    • SATA5 - not used
    • USBINT - FlexBay USB connector
    • FLOPPY 2 - floppy drive connector
    • REARFAN3 - card fan connector
    • THRM - thermal sensor connector
    • CPUFAN - processor fan connector
    • PWR12V - processor power connector (PSU P2)
  2. Removed all RAM from system board...
    • DIMM_1 - 2GB DDR2 667MHz UDIMM
    • DIMM_2 - 1GB DDR2 667MHz PNY
    • DIMM_3 - 2GB DDR2 667MHZ UDIMM
    • DIMM-4 - 1GB DDR2 667MHz PNY
  3. Removed cards from PCI(e) slots...
    • SLOT1 - PCIe x1 not used
    • SLOT2 - PCIe x16 for GeForce GT740 video card
    • SLOT3 - PCIe x4 not used
    • SLOT4 - PCI not used
    • SLOT5 - PCI not used
    • SLOT6 - Conexant RD01-D850 56k data/fax modem
  4. Removed the following PSU L375P-00 cables...
    • P1 - POWER on system board
    • P2 - PWR12V on system board
    • P3 - SDD power connector
    • P4 - not used
    • P5 - not used
    • P6 - not used
    • P7 - 3.5" floppy power connector
    • P8 - DVD RW power connector
    • P9 - not used
    • P10 - not used
    • P11 - not used
    • P12 - not used
    • P13 - DVD power connector
    • P14 - not used
    • P15 - not used
    • P16 - not used
  5. Removed the heat sink, processor fan, and card fan.
  6. Removed DVD RW, DVD, FlexBay, and 3.5" floppy modules.
  7. Removed PSU from chassis.
  8. Removed system board from chassis.
  9. Cleaned dust from system board, fans, modules, cards, and PSU, etc.
  10. Cleaned thermal paste from CPU/heat sink interface and added new thermal paste.
  11. Replaced the CR2032 battery.
  12. Reinstalled system board, fans, modules, cards, and PSU.
  13. Reinstalled cables/connectors following the instructions in the Dell XPS-410 Service Manual.

I powered the system back up and experienced the same results as initially identified, I then began disconnecting as much as possible in order to rule out anything that might be causing the problem, this included:

  1. Removing power/signal cables from DVD drives, FlexBay, floppy drive, and SDD.
  2. Removing video and modem cards
  3. Removing control connections for the drives (DVD RW, DVD, and SDD).
  4. Removing all but one RAM module (also played around swapping in/out different RAM modules).

I again powered up the computer and am still experiencing the initial problem, i.e., the power comes on, the fans spin up at a light rate, and the front panel power light comes illuminates a solid amber...but no diagnostic light illuminate, no beep codes are heard, and no video is displayed on the monitor.

I've ordered a Sodial ATX, BTX, ITX Power Supply Tester with LCD Display from Amazon. It should be delivered tomorrow. I'll verify all power supply voltages as soon as I receive the PSU tester.

Until then, I'm at a loss for what to do next...except maybe get a newer computer...providing I can convince "she who must be obeyed." 🙂

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Dan72
1 Copper

Re: XPS 410/Dimension 9200, solid orange power light

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Thanks much for the explanations and recommendations. I've continued to troubleshoot my Dimension 9200 but with no joy. I'm going to put it away for awhile, unless I can find someone with a CT017 motherboard for swapping/testing, and focus on some other activities.

Thanks again for your help.

Dan72

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4 Replies
7- Thorium

Re: XPS 410/Dimension 9200, solid orange power light

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EVGA 700BR power supply would be where I would start.

https://www.bestbuy.com/site/evga-700w-atx12v-eps12v-80-plus-bronze-power-supply-dc-dc-technology-bl...

Thats what I use in my XPS 410.

I would also get new DL2032 battery.

https://www.amazon.com/Duracell-DL2032-Lithium-Battery-Capacity/dp/B00BGIW5AS/

 

 

 

 


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Dan72
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Re: XPS 410/Dimension 9200, solid orange power light

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Thanks for your response, speedstep.

I did replace the battery to no effect. I also received the PSU tester on Saturday and confirmed the voltages as follows:

  • +3.3V = 3.3
  • +5V = 5.0
  • +12V1 = 11.8
  • +12V1 = 11.8
  • -12V = 12.0
  • PG = 280ms

My next step, was to order a motherboard analyzer kit/POST external display to see if it would give me any indication of what might be going on...or rather not going on.

After that I may head out to our local Best Buy and pick up the EVGA 700BR ATX12V PSU you suggested.

By the way, if I do go down that road to get this old-timer running again, I believe 2-J mentioned on another post that he had a Dimension 9200 XPS-410 upgraded to a QX6800 processor. Do you know if that would work and, if so, in addition to the more powerful PSU, would I require an upgraded CPU cooler (current E6600 at 65W TDP versus QX6800 at 130W TDP, I think)?

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7- Thorium

Re: XPS 410/Dimension 9200, solid orange power light

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130W cpus are not supported by that model.  Core 2 Quads are fine.

Rather than spend money on power supply etc however you might consider

https://www.lambroinc.com/desktops?lightbox=dataItem-jtfsw8uq

 

The Dell Precision T3400 is the model that supports Core 2 Extreme processor.

https://www.cnet.com/products/dell-precision-t3400-core-2-extreme-qx6800-2-93ghz-2gb-ram-160gb-hdd-x...

https://www.dell.com/downloads/global/products/precn/en/precn_t3400_specsheet.pdf

https://www.amazon.com/Dell-Precision-T3400-2-4GHz-Workstation/dp/B00BXR38GC

If you are going to spend more than $100 total I would recommend a newer model.

9020 Tower being as low as I recommend now due to spectre and meltdown being never patched by INTEL.

https://www.grc.com/inspectre.htm

https://www.amazon.com/Dell-Quad-Core-Professional-Certified-Refurbished/dp/B077N5TLVR

Also Keep in mind that WINDOWS Home is $109 and Windows PRO is $199.

Windows 7 is officially over as is XP /VISTA/ 8 etc.

8.1 is still supported as is 10 version 1709 or newer.

Older versions of 10 like 1511 and 1607 etc are also end of support.

If you buy the EVGA power supply it can be used to update many dell models including XPS 8900 8910 8920 8930 so thats not a waste.

 

 

 

 

 

 

 


Report Unresolved Customer Service Issues
here

I do not work for Dell. I too am a user.

The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support






Get Support on Twitter @DellCaresPro

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Dan72
1 Copper

Re: XPS 410/Dimension 9200, solid orange power light

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Thanks much for the explanations and recommendations. I've continued to troubleshoot my Dimension 9200 but with no joy. I'm going to put it away for awhile, unless I can find someone with a CT017 motherboard for swapping/testing, and focus on some other activities.

Thanks again for your help.

Dan72

View solution in original post

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