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sergasis
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XPS 8300, add in USB 3.0 NEC/Renesas Electronics card

Hello, I have a XPS 8300 PC and I bought an usb 3.0 card with NEC/Renesas Electronics, but it doesn't work in usb 3 mode, it only works in usb 2.0 mode. I've tried other card from different provider but I had the same result.

I've checked that I have the latest BIOS firmware for this PC and I've installed the manufacturers drivers. I'm trying to connect an usb 3.0 wifi network adapter.

I also installed this drivers https://www.dell.com/community/Desktops-General/Looking-for-the-driver-for-USB-3-0-Dell-Part-Number-...

 

 ¿Do you know about a similar case?

Thank you very much

Regards

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Re: XPS 8300 - USB 3.0 NEC/Renesas Electronics

sergasis,

Our driver (R266197.exe) was only for our OEM 72YMW Gigabyte PCIe USB 3.0 module. Not for that NEC/Renesas Electronics USB 3.0 card. Please contact the maker of the USB 3.0 card for support. Unfortunately, I have no information in my database for troubleshooting NEC products.

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