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XPS 8700, GeForce GTX 1650, restart

Hello, I have an XPS 8700 and I recently installed a GeForce GTX 1650 SUPER. It has been running great, other than this problem. When I first start the computer it will boot and restart 1-3 times before stopping. My PSU is 460 watt and the GPU is recommended 350. I am guessing the problem is I forgot to update something? Like BIOS or something in CPU. I have the NVIDIA game ready drivers as well. 

Specs

Operating System
Windows 10 Home 64-bit
CPU
Intel Core i7 4790 @ 3.60GHz
Haswell 22nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
Dell Inc. 0KWVT8 (CPU 1)
Graphics
Pixio PX247 (1920x1080@144Hz)
S27E510 (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1650 SUPER (PNY)
Storage
931GB Seagate ST1000DM003-1ER162 (SATA ) 

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25 Replies
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7 Thorium

Re: Dell XPS 8700 restart

That card has a supplemental power connector that I don't think your computer has. Trade it in for GeForce  GTX1030 instead. That works great on the xps 8700 -- cheaper too.

 

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Re: Dell XPS 8700 restart

@Mary G 

Supplemental power connector? It required a 6 pin connector which I had one available.

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8 Krypton

Re: Dell XPS 8700 restart

Could be the PSU failing, even if it's big enough for the new GPU.

Changed the motherboard battery lately?

Have you run diagnostics from the F12 menu at boot?

Ron

   Forum Member since 2004
   I'm not a Dell employee

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Re: Dell XPS 8700 restart

@RoHe, It won't boot into diagnostics with F12, I tried it multiple times. Is there another diagnostics I could run? I've never changed the motherboard battery. 

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7 Thorium

Re: Dell XPS 8700 restart

Never changed it on a 7 year old computer? Buy a CR 2032 coin cell battery at any store for about $2.  Manual has the directions.

https://downloads.dell.com/manuals/all-products/esuprt_desktop/esuprt_xps_desktop/xps-8700_owner%27s...

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Re: Dell XPS 8700 restart

Just replaced motherboard battery, restarted after first boot.

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8 Krypton

Re: Dell XPS 8700 restart

@Tyler Corrington   Sorry, guess I misunderstood...

Can you run the diagnostics now?

EDITED

 

 

Ron

   Forum Member since 2004
   I'm not a Dell employee

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Re: Dell XPS 8700 restart

@RoHe No F12 diagnostics. I've tried running the performance monitor diagnostics and they never finish loading.

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4 Ruthenium

Re: Dell XPS 8700 restart

I don't know about the XPS 8700 but some older Dells had a diagnostic utility partition. If you have reinitialized or replaced your original disk drive that partition no longer exists and maybe the reason you can't run the diagnostics.

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