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jbroda
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XPS 8700, won't power on

My 2014 XPS 8700 won't power on unless I press the power button while holding the power supply diagnostic button on the back of the PC. Pressing the power button alone does nothing. What could be the problem?

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Re: XPS 8700 won't power on

 

* Power off
* Disconnect the power cable from the XPS 8700
* Remove the cover (page 15)
* Remove the front bezel (page 22)
* Remove the top cover (page 47)
* Trace the power button module cable (page 57) to the motherboard
* Reseat the cable
* Disconnect/reconnect every other cable connecting to the motherboard
* Reconnect the power cable to the XPS 8700
* Press the power button. What happens?

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jbroda
1 Copper

Re: XPS 8700 won't power on

I removed the top cover and moved the push button around while pressing it. The PC powered on. I think the button module is faulty.  It has to be pressed without the top cover a certain way for the power to come on. I found a replacement on eBay. Thank you!

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