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October 14th, 2018 08:00

XPS 8900, GT 730 driver will not install

I am currently subscribed to "Dell Technical Updates" emails via Support Notifications for Driver Updates for my XPS 8900. I received an email this week that included the following driver:

2018_1014 11.03.39 Greenshot 000074.png

I downloaded it using the URL provided in the email. I tried to install and got this error message: "NVIDIA Graphics Driver Installer cannot continue.  This graphics driver could not find compatible graphics hardware."

2018_1014 11.09.27 ShellView 000075.png 

I have an Nvidia GeForce GT 730 2GB DDR3.

Would appreciate help with resolving this problem.

Thanks!

Carol

2 Intern

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20.1K Posts

October 14th, 2018 08:00

It is not a problem. Driver updates now checks to see if you actually need this driver. You don't need it. You might already have it from Windows Update or your hardware does not require an update. To do a check-- open Device Manager and use the Update driver link. That will tell you if you have the latest driver. Dell Technical Updates cannot tell if you already installed a driver or if you need it. 

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