speeder3333
1 Copper

Re: Bios update has killed my XPS 8920

Has Dell made any post or notice about this problem? It seems to be a major issue among quite a few people.

I just made a service request. I hope my computer gets taken care of.

0 Kudos
Philip_Yip
5 Iridium

Re: Bios update has killed my XPS 8920

Newer Dell PCs have the Dell BIOS Recovery Tool:

https://www.dell.com/support/article/uk/en/ukbsdt1/sln300716/bios-recovery-options-on-a-dell-pc-or-t...

I've not had the chance to personally test it out yet but it may be worth a try.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
0 Kudos
OpaGil
1 Copper

Re: Bios update has killed my XPS 8920

For me, it was the latest bios update, 1.0.11. It killed my XPS 8920 twice. After working with tech support for several days to reinstall windows 10, I again got the message to install this update. Foolishly I did it again, with the same result. Again, after working with tech support, I was advised to ignore all promptings from Dell's SupportAssist to update the bios. 

0 Kudos
Highlighted
Yao Ko
1 Copper

Re: Bios update has killed my XPS 8920

That's why the first thing I did, after the Dell Tech replaced the motherboard, was to disable the Dell Updater.

0 Kudos