1 Copper

XPS 8930, Compatible RAM, #7

Hello  I just purchased a 9th gen i7 8930 with 16GB of RAM. It has Samsung 2x8GB 2666 memory. I purchased new Samsung 2x16GB and when I replaced the existing memory the power button flashed 2,1 yellow and the PC will not boot.  When the 2x8 is reinstalled the PC works fine.  Suggestions?

0 Kudos
1 Reply
4 Beryllium

Re: XPS 8930, Compatible RAM, #7

What is the model of the Samsung 2x16GB RAM? Was there a tool, chart, etc. that indicated the Samsung 2x16GB RAM would be compatible?

0 Kudos