medic66
1 Copper

XPS 8930 Front I/O Cable Failure - BIOS 1.1.6

Recently upgraded to BIOS 1.1.6 - ePSA Build 4306.25 UEFI ROM and immediately following started receiving the following boot failure/notification:

 

Error Code: 2000-0716
Validation: 110510
Cables - Check the following, () Alert! Front I/O Cable Failure

 

I have checked cables, they are secure and seated well, and I have tried turning off the support assist messages in BIOS however the message continually comes up requiring user intervention to continue booting.

Unable to downgrade to previous BIOS.

Anyone else have this experience, know work arounds or fixes?  

Dell... please address this in a fix soon!

 

Thank you

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5 Replies
JOcean
5 Tungsten

Re: XPS 8930 Front I/O Cable Failure - BIOS 1.1.6

Looks to be a rather common compliant.

https://www.dell.com/community/XPS-Desktops/XPS-8920-BIOS-1-0-14-Front-I-O-cable-failure-message/td-...

 

https://www.dell.com/support/article/ca/en/cadhs1/sln125793/downgrading-the-system-bios-on-a-dell-sy...




-Forum Member since 2016
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7- Thorium

Re: XPS 8930 Front I/O Cable Failure - BIOS 1.1.6

Except that other thread is about the XPS 8920.

Haven't seen any other reports like this for this version of BIOS on the XPS 8930.

Try clearing BIOS:

Power off and unplug.

Press/hold power button for ~15 sec.

Open case and remove motherboard battery. (Check Service Manual for details.)

Press/hold power button for ~30 sec.

Reinstall battery.

Connect only mouse, monitor and keyboard and reboot.

Ron

   Forum Member since 2004
   I am not a Dell employee

medic66
1 Copper

Re: XPS 8930 Front I/O Cable Failure - BIOS 1.1.6

Clearing the BIOS with your method above fixed it.

 

Rebooted it several times after this, and worked perfect every time.  Thank you kindly for your hlep!

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medic66
1 Copper

Re: XPS 8930 Front I/O Cable Failure - BIOS 1.1.6

The BIOS is locked from allowing downgrades... while you can download the file, you cannot implement it.

 

 

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7- Thorium

Re: XPS 8930 Front I/O Cable Failure - BIOS 1.1.6

That was easy!  Glad it worked.

Please mark this thread "Answered".  - Thanks.

Ron

   Forum Member since 2004
   I am not a Dell employee

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