XPS 8930, lockup for 3 to 4 seconds

If you have not read through this post, https://www.dell.com/community/XPS-Desktops/XPS-8930-freezes-for-3-5-seconds/td-p/7346463 you should look at it and perhaps try some of the recommended fixes.

@Vic384 

Thanks for the reply my issue is similar I do not hear the hard drive noise and the fan. My system is very quite. As for the support assist if it is Dell Support Assist Remediation Service if I disable that then I will not get updates. Dell cares agent on this forum said I need to upload a screenshot of task manager. The list of items in task manager is too long to get a screen shot. 

@GKDesigns 

There is no option to start manual.

@GKDesigns 

Thank you very very much for that reply. This just happened again I was not able to get a shot of task manager.

@Anonymous 

Read through the solution posts:
https://www.dell.com/community/XPS-Desktops/XPS-8930-freezes-for-3-5-seconds/m-p/7502259/highlight/true#M46495

You don't need manual start if you uninstall it!

Read through the solution posts!

Read through the solution posts!

Read through the solution posts!

GK

@GKDesigns 

Where is the solution post? You posted a link to someone having the same issue. Where is the solution?

@Vic384 

Thanks you do have to right click on Support Assist Remediation. Then choose startup type Manuel. I was confused because I was looking for Apple. 

And what is up with the reCaptcha?

@Anonymous 

As for the support assist if it is Dell Support Assist Remediation Service if I disable that then I will not get updates.

I suggest you read through the linked solution posts again.  If that doesn't help, then live with it.

GK

You could have also right-clicked on Dell Support Assist Remediation and selected Properties then selected the Startup type from the drop-down menu. 

@Vic384 

That is what I did and what I meant to post. 

@Anonymous 

Where is the solution post? You posted a link to someone having the same issue. Where is the solution?

If you read that post and the one it links to, you will find the solution which is to uninstall the Remediation Service... it is not needed.

GK

@GKDesigns 

I am not uninstalling it. I changed it to manual. These dell apps keep the system updated. 

@Anonymous 

I am not uninstalling it. I changed it to manual. These dell apps keep the system updated. 

Same difference... manual is the same as not running it... uninstall it and be done with it.  The Dell updates are now managed fully by Dell SupportAssist.

The only reason Dell SupportAssist exist is because it is difficult for novice customers to manage their computers... so Dell automates it... some.  But the automation is not perfect... it can screw things up royally at any time.  The case at hand is an example of that... a Remediation Service deployed to fix some screw up that itself causes a freeze issue and has since been made obsolete by improvements to the root program, Dell SupportAssist, that no longer requires a remediation service that Dell was slow to remove from new system images shipping from its assembly lines.

GK

@GKDesigns 

@DELL-Cares 

I am still having the issue.