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80 Posts
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2005
XPS 8930, display is messed up
I was playing f Hoyle card games. I have the CD from which I install the games. I clicked to run it full screen. When I did that a little box popped up warning me that the best resolution is such and such. Then my full screen card game went back to normal window size and a little thing popped up that said it was adjusting my monitor and the next thing I knew my task bar was gone.
I can push that little button on my monitor for auto adjustment and the screen flickers a little as it appears to be making an adjustment, and my taskbar becomes visible, but then as soon as that adjustment has finished my taskbar disappears again. I have checked my display settings and its at the recommended setting. Everything is working, except I can't access my taskbar, which means I can't access my start button.
Sure hope someone can help.
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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September 18th, 2018 19:00
What machine make and model?
What version of Windows?
Try Alt-Tab or Alt-Enter.
You can also press Ctrl-Alt-Delete. Bring up Task-Manager. Kill the card-game task if you have to.
Nikilet
80 Posts
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September 19th, 2018 14:00
Windows 10 Home
Here's what I was told on a Windows forum:
"Your Intel® HD Graphics P630 is providing an active signal resolution of 1920x1080 which is beyond the maximum resolution of 1680x1050 that your monitor can handle. "
So I'm trusting this is correct and I ordered a new monitor today. But it sure seems awfully funny to me that when all this was discussed with a Dell rep prior to purchase I was not told this.
But I'm still wondering about System Restore. I had 5 restore points. Last night I tried a SR with the most recent from that morning and after close to 3 hours it showed as failed. So I tried again in Safe Mode and this time I chose the 2nd oldest point. It didn't take long at all to run but once again it failed.
Today I went into Safe Mode to try SR again and found that all my restore points had been wiped away. So what's up with this computer that it's doing this?
Tesla1856
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17K Posts
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September 19th, 2018 14:00
Not sure what monitor you have, but your XPS-8920 video card can output both 1920x1080, 1680x1050, as well as lots of other 16:9 and 16:10 aspect-ratio resolutions.
Tesla1856
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17K Posts
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September 19th, 2018 14:00
Did you reboot and it's still broken (still can't see Start Button or clock)?
Did you try hovering down there? Maybe it's just hiding. It can also be moved to a different edge of screen.
Nikilet
80 Posts
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September 19th, 2018 15:00
The monitor is Dell E207WFP.
Nikilet
80 Posts
0
September 19th, 2018 15:00
Yes, I have rebooted, I have hoovered, I have grabbed the taskbar and moved it around. I think the display problem is all about the old Dell monitor I'm using.
But what about the System Restore situation?
RoHe
10 Elder
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43.6K Posts
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September 20th, 2018 11:00
Did you mean E2007WFP? The E2007WFP has optimal/max resolution of 1600 x 1200 at 60 Hz.
DELL-Chris M
Community Manager
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54.2K Posts
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September 20th, 2018 11:00
I removed your private service tag number from view. You have the XPS 8930.
The XPS 8930 has the following onboard video out ports =
DP (DisplayPort)
HDMI
The E207WFP has the following video in ports =
DVI
VGA
This is how you could be connecting the E207WFP monitor (how did you have it connected?) =
XPS 8930 HDMI out port --> HDMI to DVI cable --> E207WFP DVI in port
-or-
XPS 8930 HDMI out port --> HDMI to VGA Converter --> VGA to VGA cable --> E207WFP VGA in port
RoHe
10 Elder
10 Elder
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43.6K Posts
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September 20th, 2018 12:00
An aside for @DELL-Chris M - Why doesn't the Support site find "Dell E207WFP" or "E207WFP" (without the quotes)?
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
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September 20th, 2018 12:00
I think because it is so old (12 years)? I had to do a google search.
Tesla1856
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8 Wizard
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17K Posts
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September 20th, 2018 15:00
If you want more info about System Restore, you can read this:
https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options
... or just Google it.
But more to the point:
- System Restore hardly ever works when you need it to
- System Restore is not a good way to protect your computer's operation and data
- System Restore is not really appropriate for this kind of fix.
RoHe
10 Elder
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43.6K Posts
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September 20th, 2018 17:00
Have you scanned thoroughly for malware recently? Some malware can block you from doing a System Restore and/or delete all your restore points...