XPS 8930, restart, black screen instead of Bitlocker blue login
I posted this on a Microsoft forum but I thought I would post it on a Dell specific forum.
BITLOCKER PROBLEM: On restart, I do not get the blue PIN entry request screen. I just get a black screen.
This is only an issue on RESTART. When I am powering on from being off, I get the normal bitlocker blue screen with the PIN request, option to enter the recovery, etc.
When I restart, I watch it close everything, then the screen goes blue with the word "resarting" then black. My keyboard is backlit so it lights up and that's when I know it is waiting for a PIN. I can enter the PIN and it boots up. Everything works except it doesn't show the blue PIN screen. I am just guessing when it is ready and entering the PIN blindly.
I have tried a lot of things:
Updating the BIOS - no change
Check Windows Update - no updates needed
Plug the monitor into the built-in graphics adapter (instead of my installed card) - No change
Scan system files - No change and everything good
Turn off fast boot - No change
Tried this as suggested on numerous sites: bfsvc.exe %windir%\boot /v
There was another command-line approach that I can't recall