XPS Desktops

Last reply by 09-23-2022 Unsolved
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4 Beryllium
2290

XPS 8940, New BIOS 2.7.0 released

Have installed BIOS 2.7.0. Hope it fixes the Lockup problem.


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I am a Dell TechExpert. I am not a Dell employee. I enjoy using my free time to help the community. If you find my posts useful, you can thank me by clicking on Kudos!

Thanks,

Irv S.

Replies (31)
4 Beryllium
1311

Quick Update.

2 days, PC on about 10 to 12 hours a day. Used about 40% of the time, doing 'normal' things. Screen Saver on, and no changes other than the BIOS made.

NO PROBLEMS or LOCK-UPS in basically 2 days.

Right now, I'd mark this SOLVED the Nvidia problem of Freeze/Lock-up.

Waiting until Monday to declare this FIXED.


===================================

I am a Dell TechExpert. I am not a Dell employee. I enjoy using my free time to help the community. If you find my posts useful, you can thank me by clicking on Kudos!

Thanks,

Irv S.

3 Argentum
1269

I am going to give this a go now - I'm sure some of you know me from the other thread

2 Jasper
2 Jasper
1244

Ok - Going to dip my toe in the water again.  I'll give 2.7.0 a shot, I've not tried any of the others after hearing that it didn't change anything, other than maybe a little longer between failures!  I've been on 2.3.0 without issue, but it seems as if Dell may be much closer to having this fixed.

Best of luck to everyone and keeping my fingers crossed.

1237

Well, I just had the freeze fail. Was out for a few hours, came back in. Screen was black with an hourglass for the mouse pointer. Couldn't wake up the PC and the mouse didn't move the pointer.

Bummer... not fixed, but it does seem to happen less that with V2.6.0.

Used the power button to turn it off and then on. Normal PC boot and the 'normal' Error code 41 for the PC not being shutdown properly. Can't find anything else.

Use at your own risk or stay on V2.3.0.


===================================

I am a Dell TechExpert. I am not a Dell employee. I enjoy using my free time to help the community. If you find my posts useful, you can thank me by clicking on Kudos!

Thanks,

Irv S.

1190

Didn't take long for me either to have the complete freeze up again with v2.7.0.  I was in email, clicked a link to go to a website (browser was already open) and then locked up.  Required the usual, press power until computer shuts down, wait ~30 seconds, turn computer back on and all is working just fine again.

Looks like I'll be heading back to v2.3.0.  Dell really needs to figure this out!!  It appears they keep trying with all the BIOS updates, but continue to fail.  So frustrating, never had this many issues with Dell systems.

1188

@bdtnr 

Yeah, only happened once to me though, takes a lot longer to fail than V2.6.0 did. V2.3.0 never did, sigh.

What version of the Motherboard do you have? There are at least 3 different one, and Dell asked me what I had? I have BaseBoard Product 0427JK, BaseBoard Version A00. If you run System Info it will show it to you.

Wondering if the problem is specific to one model of the board?

At least 3 of us have had V2.7.0 fail for them.


===================================

I am a Dell TechExpert. I am not a Dell employee. I enjoy using my free time to help the community. If you find my posts useful, you can thank me by clicking on Kudos!

Thanks,

Irv S.

2 Jasper
2 Jasper
1167

So I have BaseBoard Product: 0K3CM7 with BaseBoard Version: A00.  Looks like it effects multiple motherboards. I have gone back and installed BIOS 2.3.0 because I just do not want to take the chance that I'll be working on something important and it will just freeze up on me for no good reason!  I have no lockups or freezes with this version of the BIOS.  Thanks.

1160

Not good, they are going to swap out my Motherboard for 0K3CM7 as well... Don't know if there is a newer version and A00 either?


===================================

I am a Dell TechExpert. I am not a Dell employee. I enjoy using my free time to help the community. If you find my posts useful, you can thank me by clicking on Kudos!

Thanks,

Irv S.

1124

Good Luck, hopefully a newer version.  I'm back on BIOS 2.3.0 and running without issue (knock on wood!).  Let us know how things go after the board swap.

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