27 Posts
0
17762
XPS 8940, Windows 11, NVMe firmware error
Hi all,
In the Device Manager under "Firmware" there is an error with NVMe firmware 36.30.80.29.
Properties says "This device cannot start. (Code 10)" and that the firmware update resource is invalid or corrupt.".
I can't find any problems using the computer. I have already tried uninstalling and reinstalling the driver but the error remains. Dell SupportAssist finds no problems.
Does anyone have a similar error or a solution?
Thanks!
bigfraggle007
27 Posts
0
December 15th, 2022 02:00
Sorry for the late reply. In the meantime the problem could be solved. I had to reinstall this firmware update, which was not automatically offered to me. Since then, the code 10 has disappeared.
JOcean
7 Technologist
7 Technologist
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12K Posts
1
April 15th, 2022 10:00
This not a driver issue but a firmware update issue. On the support page here, you will find a number of firmware updates depending on the make and model of your NVMe SSD.
bigfraggle007
27 Posts
0
April 15th, 2022 15:00
Thanks @JOcean for your reply but there is no available firmware for my service tag.
Device Manager indicates Dell's Samsung PM9A1 and my SanDisk SDSSDH3 2T00 which is up to date.
When ignoring service tag there is a firmware for Samsung PM9A1 (v3630.8229 Dec 2021) but it can't be installed. There would be no drive.
DELLSPACER
2 Posts
0
April 15th, 2022 21:00
Hello and Unbelievable. I have the exact same issue! Just happened last week on my 3 month old Dell XPS 8940, been looking for someone else who has this issue since. I have no clue how to fix this. Same deal, all works well but it is flagged identically to yours in device manager. Please help
DELLSPACER
2 Posts
0
April 15th, 2022 21:00
I actually found the firmware update on https://www.catalog.update.microsoft.com/Search.aspx?q=dell%20firmware%20update
it is under the DELL Inc. firmware 36.30.80.29 listing, I have yet to install the driverpackage *.cab
uwe-dembski
1 Rookie
1 Rookie
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35 Posts
0
April 15th, 2022 21:00
I have had the same problem in the past after updating bios. Solution for me was to power off the machine and take the battery away. Afterwards the error has disappeared.
bigfraggle007
27 Posts
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April 16th, 2022 02:00
@uwe-dembski Do you mean the bios mainboard battery?
@DELLSPACER The installation fails for me.
NeighborGeek
27 Posts
0
April 25th, 2022 08:00
I'm also seeing this error, though I may have a different SSD than you as the NVMe Firmware entry on my system is v61.52.00.12. That is the latest version available from Dell for the WDC SN810 SSD, released on 4/19/22.
roadrunner15
5 Posts
0
April 28th, 2022 12:00
I too have the problem after updating to NVMe firmware 36.30.80.29. My note in the Device Manager is identical to yours and I haven't noticed a real problem either, but my Driver Booster stubbornly points to an error. I hope support will get back to you soon and the error message will go away.
bigfraggle007
27 Posts
0
April 29th, 2022 01:00
Unfortunately, my warranty expired a week before the error. Now Dell just wants to help for a fee... 🤪 If you get help, it would be great if you share the solution here.
RoHe
10 Elder
10 Elder
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43.6K Posts
0
April 29th, 2022 11:00
Out of curiosity, what version of PC's system BIOS are you all running, 2.4.0, 2.5.1 or...?
bigfraggle007
27 Posts
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May 1st, 2022 14:00
I just saw that 2.5.1 is available and installed it right away. But the problem is still there.
NeighborGeek
27 Posts
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May 2nd, 2022 10:00
2.51
roadrunner15
5 Posts
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May 2nd, 2022 12:00
Yes I have the answer.... it works for me.
I still don't know if I can forward this here. So have to read it first.
bigfraggle007
27 Posts
0
May 3rd, 2022 00:00
Would be very nice if you do that. Why shouldn't you "be able to"?