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2 Bronze

7590 and 10 May Windows 10 update to 2004

Has any 7590 owner successfully updated to to 2004?  Dell say the 7590 model has been tested and passed.

I am in the situation that my 7 years old home built pc had no problem with the update but my cutting edge 7590 is stuck on the 'your device is not quite ready' screen.  I can wait and am not going to force an update but I am curious as to whether there is a generic problem with 7590s or its just my machine.

Thanks.

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5 Replies
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7 Thorium

Re: 7590 and 10 May Windows 10 update to 2004

Many people are having the same problems. Be patient and don't force the update. Follow the info from MS here- https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-2004

More about this from the web-- https://www.computerworld.com/article/3561635/bumps-on-the-road-to-the-win10-version-2004-rollout.ht...

The message you are getting is a Safeguard Hold. Some obscure setting is still being fixed. I have a 10 yr old test laptop that installed the update fine so far as well as an older test desktop that is getting the same Hold message. 2004 runs smoothly on my main desktop.

 

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3 Argentum

Re: 7590 and 10 May Windows 10 update to 2004

@profbraine 

I took delivery of a new Dell XPS 15 7590 on May 29.  The following day, after having done Windows Updates, Version 2004 was offered for my new laptop, though not for my Dell XPS 8930 SE, purchased in October 2019.  Since I planned to make a Windows Recovery USB for the laptop, I decided to let it update.  The update went well, but the laptop became unresponsive after the version update was completed.  Part of the problem was issues with Malwarebytes Premium, which I mitigated, but programs are still slow to launch.  The new laptop updated with a "Patch Tuesday" Windows 2004 cumulative update on Friday, but that has not resolved the slow program launch issue.

I echo the advice to be patient and wait.  The 2004 Windows Version update is not yet ready for general release.

Have a great day.

Regards,
-Phil

Bleeping Computer Malware Response Instructor
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2 Bronze

Re: 7590 and 10 May Windows 10 update to 2004

Thank you for the replies.  I am not being impatient. and it was never my intention to force an install of the update.  I just want to know if any 7590 owners have had the update successfully installed by MS on their 7590, and what  test relating to the update Dell says the 7590 passed.

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1 Copper

Re: 7590 and 10 May Windows 10 update to 2004

I updated to 2004 last night on my 7590 15 i9 32gb 1tb with no problems.

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1 Copper

Re: 7590 and 10 May Windows 10 update to 2004

DO NOT INSTALL

I had to reinstall windows to remove it after it made my XPS 15 7590 completely unstable.

Windows rollback tool did not fix the issues 2004 caused.

Glitching on keyboard, mouse, screen.

No crashes or data loss,  though it made machine unusable.

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