21 Posts
0
1555
9510 freezing with egpu
I just started using a 9510 fhd rtx 3050ti and it's constantly freezing when I connect it to a razer chroma egpu with rtx 2060 super on a uhd monitor at any resolution. I uninstalled and reinstalled graphic drivers numerous times. I updated bios and all other drivers to the latest. It happens on win 11 and win 10. I turned off panel refresh with the same issue.
This same egpu and monitor works fine with a 9370 uhd.
What could be wrong?
Yodellma
21 Posts
0
February 7th, 2022 21:00
This looks like it may have been resolved by turning off VT for Direct I/O in the BIOS.
DELL-Cares
Moderator
Moderator
•
25K Posts
0
February 5th, 2022 20:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
Yodellma
21 Posts
0
February 5th, 2022 23:00
Update, the egpu is not razer chroma it's:
Razer Core X Aluminum External GPU Enclosure (eGPU): Compatible with Windows & MacOS Thunderbolt 3 Laptops, NVIDIA /AMD PCIe Support, 650W PSU, Classic Black
DELL-Cares
Moderator
Moderator
•
25K Posts
0
February 7th, 2022 22:00
That's wonderful.
Thank you for the response.
I would recommend that you private message us, in case there is anything else we could help you with.
Have a nice day.