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December 4th, 2018 05:00

9560 wont boot when upgrading to 32GB Crucial RAM

I purchase 36 gb Crucial RAM on B&H, when i Installed its not starting/not booting. Is there any adjustment on the laptop bios before installing the new RAM? Thank you

7 Technologist

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12K Posts

December 4th, 2018 06:00

See your other post.

4 Posts

December 4th, 2018 09:00

Hi JOcean, Any idea what to do? If there is nothing i can do to fix the bios or the laptop itself just to work with the new 32 GB crucial, I have to return it to the vendor which is in the US.

6 Posts

July 16th, 2021 06:00

You have to unplug the battery before replacing the RAM modules.

I struggled a lot but that solved the issue.

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