I received my new DELL XPS 13 2 in 1. I like it! However, I noticed that the battery wear level is already 9%. Is this normal? Thank you!
I believe 9% is normal for a brand new battery that never been used. Just to be sure, charge battery to 100% and then run Dell ePSA diagnostic to check Battery Health by following steps in link below. Report back any error code.
ePSA Pre-boot System Assessment (Official Dell Tech Support)
Please keep in mind, Dell batteries usually are covered by One (1) year warranty support.
Dell Notebook Battery Warranty Support
You could also check Battery Health in BIOS by following steps in link below.
How to Check Battery Health Status on Dell Laptop