alfredo.f
1 Nickel

Apple Thunderbolt Display port & XPS 15 Thunderbolt3 USB-C

 

Hello,

I intend to buy a Dell XPS 15 9570. I want to use an Apple Thunderbolt Display as an external monitor, which has a Thunderbolt2 port, a Firewire port, 3 USB ports and a Gigabyte Ethernet port.

I will use an Apple adapter, to convert the Thunderbolt port of the monitor to Thunderbolt 3 (USB-C).

My question is if the Dell computer will detect the ports of the monitor and I can use the Ethernet port of the monitor to connect to the internet and the USB ports of the monitor to connect external keyboard and mouse or a flash drive or any USB device.

Thank you very much.
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17 Replies
tmoutet
1 Nickel

Re: Apple Thunderbolt Display port & XPS 15 Thunderbolt3

Hello,

I ordered a new Dell XPS 15 9570 that I just received today. I want also to use Apple Thunderbolt Display as external monitor, two in fact the second is chained on the first.

But it does not work. The displays stay black. To connect the display on the XPS, I use the Apple adapter (thunderbolt 3 to thunderbolt). I also try to connect only one display, disconnecting the second one from the first but it does not work too.

I already connect my Apple Thunderbolt Display on a HP Spectre X360 2017 model from a friend and it was working very well.

I will try to check and update if possible the concerned softwares (boot firmware, thunderbolt driver).

Thierry, from France.

 

alfredo.f
1 Nickel

Re: Apple Thunderbolt Display port & XPS 15 Thunderbolt3

Hi Thierry,

Thank you very much for your comment. Please, let me know if you finally got the monitor and its ports working with your XPS.

Thank you. Alfredo

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jphughan
5 Tungsten

Re: Apple Thunderbolt Display port & XPS 15 Thunderbolt3

It should work, so I'm curious what happened with Thierry above where it worked on an HP system but not the Dell system.  Making sure your system firmware, Thunderbolt firmware, and Thunderbolt driver/software are all current is definitely an important point, and then I would be curious if the Thunderbolt Display triggered the device authorization popup that normally occurs when connecting new Thunderbolt devices.  Another option you can try at least for testing is changing your Thunderbolt security level to "No authorization", which is done in the BIOS.  In that case, you won't need to approve the device during the authorization popup.  I don't recommend using that configuration going forward, but again it might be interesting as a data point.

tmoutet
1 Nickel

Re: Apple Thunderbolt Display port & XPS 15 Thunderbolt3

Hi Alfredo,

I come back with good news. I finally found how to solve my problem.
I first thought that I just needed to update the Thunderbolt driver and the chipset firmware, but it was not enough. I tried to configure thunderbolt software, allowing the use of Thunderbolt devices not certified for PC.

Finally, the display started to work only after I went in the BIOS setup and select "BIOS Assist Enumeration" in place of "Native Enumeration" for the "Thunderbolt Auto Switch" parameter.

Now, all is fine ! My two Apple Thunderbolt displays works fine with all fonctionalities (integrated camera, integrated speaker, usb ports, ethernet port) and using the Apple adapter Thunderbolt 3 to Thunderbolt.

Hoping this will help you.

Thierry.

IMG_3709.JPG

I took a photo of my new XPS 15 9570 next to my Macbook Pro 2014 still in use for my iOs developments.
The XPS multitouch trackpad is very pleasant to use with gestures close to Macbook Pro (to one, two, three or four fingers gestures) 

IMG_3710.JPG

 

 

Highlighted
alfredo.f
1 Nickel

Re: Apple Thunderbolt Display port & XPS 15 Thunderbolt3

Hi Thierry,

Thank you so much for your answer. The truth is that knowing that there is a solution to be able to continue using the Apple monitor encourages me to definitely buy the Dell XPS notebook.

Thanks again.

Alfredo

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Sam8888
1 Copper

Re: Apple Thunderbolt Display port & XPS 15 Thunderbolt3

Hi 

I have purchased a dell gaming pc    Inspiron5680 with USB C port in the front but my Apple Thunderbolt Display won’t work.

can someone please help?

 

cheers

Sam 

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terkhomson
1 Copper

Re: Apple Thunderbolt Display port & XPS 15 Thunderbolt3

Hi. How to adjust brightness of Apple Thunderbolt Display. I connected my Apple Thunderbolt Display from thunderbolt 3 port of Dell G7 via (Apple Thunderbolt 3 to Thunderbolt adapter).Its work but can not adjust the brightness of display. Thanks.
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ommegatay
1 Copper

Re: Apple Thunderbolt Display port & XPS 15 Thunderbolt3

Hello, friends!  I  have dell xps9360,  apple thunderbolt display and adapter apple tb3->tb2. And I still have no idea how to connect it.

Am I  need apple drivers for it? Or intel thunderbolt drivers only?

Pleease help me, kind people.

I check out thunderbolt pre-boot settings in BIOS, it is all enabled, but apple display stays black..

And when windows is started - it bring me messages - the functionality of the thunderbolt devices can be limited and  usb device in not recognised.

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ommegatay
1 Copper

Re: Apple Thunderbolt Display port & XPS 15 Thunderbolt3

Hello! How do you did that? What software you installed for connecting apple tb display? I need your help)

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