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January 27th, 2020 17:00

Bluetooth Stylus & Mouse lag

Have only just purchased an XPS15 (Series 7590) running Windows 10 & my Wacom Intuos tablet performs noticably worse than it did on my previous 10yr old Toshiba latop, tiny bit laggy around menus for example and when drawing (which is what I bought the XPS specifically for).

When I use a bluetooth mouse at the same time the stylus is absolutely unusable, about a second behind gestures, very slow.

Have disabled Windows Ink and made all the suggested adjustments to Wacoms settings to improve performance, updated drivers etc. all to no avail.

I always understood one can use up to 3 devices via bluetooth without any slow-down (however the lag is noticable on the XPS 15 even with 1 device - the stylus).

Is there something simple I am missing?

Many thanks!

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25.1K Posts

January 27th, 2020 18:00

EdwardKelly1954, 

Thanks for sharing the system details. I've created a support ticket for you and will continue the conversation over private note to safeguard your privacy. 

Dell-RonnieR

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