XPS

[MilkAndRelish]

I just updated a bunch of software, drivers, BIOS, etc after months of not updating.

When I am using my laptop and close the lid (puts the computer to sleep), and then try to turn on the computer again (at any point after that, either a few seconds or hours later) the computer boots to the black Dell logo but doesn't go past that.

If I force restart my laptop, then it will boot normally. I don't want to have to do this everytime I shut down the lid of my laptop.

This DOES NOT occur when I power down my PC before I shut the lid.

[DELL-Jesse L]

MilkAndRelish,

Click the links below for troubleshooting and resolving sleep issues with your computer.

Troubleshooting Steps for Computers that Do Not Wake Up or Resume from Suspend / Hibernate Mode

Windows 10: Troubleshooting sleep/hibernation issues on your Dell PC

For my notes, click my username and send me the pc service tag number via private message.