Bug: New XPS 13 9300 slow boot caused by intel INF errors

Can confirm new bios fixes slow boot issue. Also monitoring if it fixed the screen flicker issueS as well. So far it has not flickered with these newer bios. Still to early to tell since I just loaded them a few minutes ago. 

Yes fast boot is disabled in Windows 10.  I did not touch the bios settings.

 Hello,

Did you disable fast boot on Windows? Also, what is your boot option on bios, Minimal or auto?

Thank you.

@korngtl15 I hope you're right about the flicker... I had a new screen put on mine, but I'm still having problems. I invite you to look at what happened just a few minutes ago (with latest bios and drivers)...... sigh:

https://photos.app.goo.gl/iMUisDRys4o3xDSf7

edit: i must say, looking at all those colors on the screen, it's quite beautiful - don't you think?? too bad it renders my expensive XPS completely useless

Installed the new Bios last night. Boots in 14sec now, which is okay and better than 60+sec. However, that didn't fix the choppy performance. Still gets stuck on idle for a few seconds here and there during the very basic tasks (i.e. open the Update & Security or Control panel, restart on idle takes forever (around 60 sec or more), etc...). Anyone else is experiencing this?   

No, no mouse lagging/skipping..just very randomly takes way more time to do simple tasks as I mentioned before (like hiccups). Sometimes, when I open lets say Control Panel (on idle), it thinks /hangs for 3-5 sec and only then it completes the task.

My boot also takes now around the 14sec (from the dell logo appearance to the windows login), however, the shutdown of the machine when I perform restart takes more then 60 sec (on idle). Thinking to return this unit.

@Simonx123 I don't have these issues... I haven't noticed a lag with simple tasks like that, and my restart time is now around 14 seconds (windows loading only... not including Bios/shut down/login)

When you say the system is lagging, are you perhaps referring to the mouse lagging/skipping?

@Simonx123 with these kinds of issues, since others do not seem to have them, I would recommend reinstalling windows 10... from scratch. Get the media creation tool for Microsoft, put windows 10 on a USB stick and do a complete format/fresh install. You can then download all the drivers needed from Dell.

If you haven't done this, I would say it's worth trying before returning the unit. The issues smell like software trouble!

With the new bios installed, the windows loading screen for a cold boot is now ~13 seconds. Definitely much better than 45-60 seconds!

To summarize, the following two steps were helpful in fixing this issue:

Install new bios, v. 1.1.0
Install Intel Management Engine Components (not listed under this service tag for some reason), available here: https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=6d5x6&oscode=wt64a&productco...

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Same here.

Switched OFF Fast-Startup

20 seconds to a ready state (usable Windows-10 desktop).

Hi,

If you already have the latest drivers installed then Dell update tool is not much of a help here. However, you could take a data backup of the system.

Our next step would be to try refreshing or resetting Windows or Dell Factory Image Restore. These videos would help you perform the steps:

1. Windows Refresh/Reset :https://dell.to/311fSYM
2. Support Assist OS Recovery /Dell Factory Image Restore: https://dell.to/33dDsEm

An important note before we try these steps:

1. Refresh your PC: Windows Refresh will reinstall operating system (OS) files and settings while keeping the data. Any applications or device drivers added after the initial setup may need to be reinstalled. OS settings such as network connections and display preferences will also need to be re-established.
2. Reset your PC: Windows Reset will completely remove the current operating system, settings, and data and reinstall a fresh copy of Windows. It is important to note that all personal data will be lost if you have not backed them up on an external storage device.
3. SupportAssist OS Recovery: Use this option if the original Dell factory image (operating system) or a previously backed up image is available. It is important to note that all personal data will be lost if you have NOT backed them up on an external storage device.

The primary step before initiating Windows Reset/Refresh/SA OS Recovery is to back up data. Here is a link on how you can do this: https://dell.to/2XfYbnb. If you need assistance with backing up the data, you could also contact a local technician.

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@Roland10pont wrote:
Will the new BIOS and the Intel Management Engine Components be installed if I run the Dell update tool?

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IMO, it's risky to let Dell Update or SupportAssist install BIOS updates.

Manually download the new BIOS update .exe file onto your desktop. Connect PC to its power adapter and plug into the wall. Make sure you're logged into an account with Administrator privileges, close all open apps and windows, and temporarily disable your anti-viral app.

Then double-click the BIOS update .exe file and leave PC alone until you're back at the desktop. And then make sure your the anti-viral app is re-enabled.

Hello,

Since we have not received a reply from you, we are closing this case. If you decide to continue at a later date, you will need to start a new thread.