cogs222
1 Copper

CD/DVD player won't eject

I have a studio laptop and a cd is stuck in the player. it tries to eject it but can't. how do I get the cd out 

0 Kudos
2 Replies
LSUFAN51
4 Ruthenium

Re: CD/DVD player won't eject

Please turn off the computer, remove all peripherals such as printer, speakers, external drive ,wait about 3 minutes and then power on computer. Hopefully you're able to eject CD from the computer now.

If the troubleshooting step above doesn't fix the issue:

Please check to see if there's a small hole by the CD /DVD drive. If there's a hole, use a bent paperclip, or needle to push the button to see if that will open the CD/DVD tray.

0 Kudos
Highlighted
U2CAMEB4ME
4 Tellurium

Re: CD/DVD player won't eject

Welcome to the Dell Community  @cogs222 

Go to "This PC" 

Then right click on your CD/DVD.

Then click on "Eject"

Best regards,

U2


Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
0 Kudos