1 Copper

CD/DVD player won't eject

I have a studio laptop and a cd is stuck in the player. it tries to eject it but can't. how do I get the cd out 

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2 Replies
4 Ruthenium

Re: CD/DVD player won't eject

Please turn off the computer, remove all peripherals such as printer, speakers, external drive ,wait about 3 minutes and then power on computer. Hopefully you're able to eject CD from the computer now.

If the troubleshooting step above doesn't fix the issue:

Please check to see if there's a small hole by the CD /DVD drive. If there's a hole, use a bent paperclip, or needle to push the button to see if that will open the CD/DVD tray.

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4 Tellurium

Re: CD/DVD player won't eject

Welcome to the Dell Community  @cogs222 

Go to "This PC" 

Then right click on your CD/DVD.

Then click on "Eject"

Best regards,


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