1 Copper


Brand new XPS 15 9560, keeps crashing and locking screen with garbled colors. I’ve already updated to latest intel HD 630, all Intel drivers and NVIDIA GTX 1050 driver. It really is hit or miss, it went a couple days with no crash but now it’s just random. Should I send back?
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6 Gallium

Re: Crashes


You installed the Intel HD and NVIDIA graphics drivers from your Dell Product support page - XPS 9560) or from both Intel com and NVIDIA com?

Support for XPS 13 9360 | Drivers & downloads | Dell US

Also, you installed the latest System Setup(BIOS) onto the system?

How to Update BIOS (Official Dell Tech Support)



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