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Dead XPS 9575
Hi All,
So I am lucky enough to have an XPS 9575 but unfortunately have hardly used it in the time I have had it.
This is because after using it for a month or so it started randomly turning itself off - sometimes after two minutes sometimes after an hour.
At the start it only happened when on battery - so I used it plugged in
I figured I just needed a BIOS update as that would probably solve the problem.
But the shutdowns started happening when plugged in - so I lost faith and stopped using it - deciding to wait for another BIOS release.
In the mean time I have been using my XPS 15 L502x - which never misses a beat.
Anyway about a month ago the new BIOS came out so I updated.
For about a week things were good - it didn't turn itself off..
But then I went to turn it on one morning and nothing - no power light below the track pad and no keyboard lights.
I have tried turning it on unplugged and also plugged in with the two DELL 9575 chargers I have but the machine shows no signs of life at all.
I have read posts that say it may be the battery connector - but I really don't want to open this expensive machine.
Help from anyone and particularly DELL welcome.
IVM