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96 Posts

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March 21st, 2021 12:00

Dell Dock Not Recognizing USBs

I have a Corsair Mouse and Keyboard, and when I plug it into my dock, they are not recognized, but when plugged directly into my laptop, they work just fine. 

4 Operator

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14K Posts

March 21st, 2021 12:00

@droidus91  What dock model and what laptop model?  When asking for technical assistance, it's always a good idea to provide basic technical information like this so that the people here who are willing to help have something to work with.  And do any other USB devices you connect through the dock work with your laptop, such as USB flash drives or hard drives?

Moderator

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25K Posts

March 22nd, 2021 10:00

Hi,

 

Prajwal here from Del community.

I understand that you are having issues with the Dock.

I request you to get back to us with the details so that we can assist you further.

 

Regards,

 

Prajwal

1 Rookie

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96 Posts

March 23rd, 2021 16:00

Hello,

What details do you need? 

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