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November 8th, 2018 17:00

Dell G5 15 5587 RAM

I have a Dell G5 15 5587 on order. It has 16GB RAM. I understand that the motherboard has two RAM slots. Will it have a single 16GB chip or two 8GB chips? Thanks. 

7 Technologist

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12K Posts

November 8th, 2018 18:00

Probably two 8Gb RAM modules. But if you want to find out easily head to Crucial and they have a small program that you can download and it will display what type of RAM and the number.

www.crucial.com

4 Operator

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3.4K Posts

November 9th, 2018 06:00

Thank you for your message. This system is available with Two SODIMM DDR4 @ 2400 MHz speed & configurations supported 4 GB, 8 GB, 16 GB, and 32 GB.

 

Did you place the order online or by calling the phone sales team?  If it is placed online there is an option to choose the memory.

 

The memory can either be 8GB X 2 or 16 GB X 1 as per the image below.

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the order number, registered name & email address, I will have the order checked for you.

 

 

2 Posts

February 11th, 2019 17:00

Hello Dell-SreejithR, My G5 5587 have 1 16GB Ram slot in use, and one free. Can i buy an additional 16GB Ram SODIMM ? Thanks in advance. Best regards. Daniel.

2 Posts

February 12th, 2019 04:00

Thank you for your quick response Dell-SreejithR

Do you know where can I buy this part? Do Dell have a store?

Best regards.

Daniel.

4 Operator

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3.4K Posts

February 12th, 2019 04:00

Thank you for your message. This system supports two SODIMM dual-channel DDR4 @ 2666 MHz speed and a maximum of 32GB.

 

Yes, you can have additional memory of 16 GB to make it up to 32GB.

 

 

4 Operator

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3.4K Posts

February 12th, 2019 05:00

You can purchase the memory directly from Dell by clicking on this link. You can also purchase from any 3rd party. Just make sure that the memory purchased matches the memory you have into your system.

 

 

May 31st, 2019 03:00

Hello,

 

is it possible to put single stick of 32GB RAM DDR4-2666 MHz in G5? Or even 2x32GB so the total amount of memory would be 64GB RAM? The specs od G5 are clear that the maximum amount of memory is 32GB, but Dell XPS 9570 is the same generation of laptop an the specs are also clear about it, it's supports only 32GB of RAM. But never the less XPS 9570 can also support 2x32GB or 64GB in total, which was tested by this site

 https://www.compuram.biz/memory/dell/notebook/xps/series/15-9570/64gb-dual-channel-kit-2x-xa0ed.htm

and confirmed by some users. So, the CPU and chipset architecture allow it for both laptops, furthermore XPS was successfully tested for that amount of RAM, so I guess that same goes for the G5? Can you confirm this or elaborate, if you answer is negative, because simple answer like "max of RAM for G5 is 32GB" is not fair to the G5 costumers considering all the aspects of the problem.

Thank you

 

3 Posts

August 5th, 2019 05:00

Hello I upgrade my G5 RAM originally 8GB to 16GB with Crucial Ballistx 8GB SODIMM.But problem is RAM speed Lockdown from 2666 MHz to 2400 MHz.Any solution to solve it ?

1 Message

September 11th, 2019 13:00

I'm trying to find the same information. Please update us here if you find something definitive. I'll do the same, Thanks

2 Posts

November 8th, 2019 23:00

I was looking for the same info, trying to go for the biggest ram possible.

Check out this link: https://www.dell.com/support/manuals/us/en/19/g-series-15-5587-laptop/g5-5587-setupandspecs/memory?guid=guid-feaa12ac-49d6-4fac-aefe-9fb8ba6f1151&lang=en-us

Table 1. Memory specifications.

Slots Two SODIMM slots
Type Dual-channel DDR4
Speed 2666 MHz
Configurations supported  
  Per memory module slot 4 GB, 8 GB, and 16 GB
  Total memory 4 GB, 8 GB, 12 GB, 16 GB, and 32 GB

 

Obviously, the maximum ram capacity is 32 GB, with 16gb module per slot.

Also, my motherboard specs:

Base Board Information
Manufacturer: Dell Inc.
Product Name: 03PVDF
Version: A00
Serial Number: /HWMHFP2/CNCMC0085R01FA/
Asset Tag: Not Specified
Features:
Board is a hosting board
Board is replaceable
Location In Chassis: Not Specified
Chassis Handle: 0x0003
Type: Motherboard
Contained Object Handles: 0

 

 

 

 

2 Posts

November 12th, 2019 06:00

I actually just installed 32gb in my 5587 (2x16 kit) and it works fine.

1 Message

November 29th, 2019 04:00

Could I be able to add 16 GB onto my current 8GB of ram to make 24?

December 4th, 2019 15:00

i have currently 2 banks 8GB, i bought one bank of 32GB, but, i doesnt work with or without other bank, i lost my money

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