Unsolved
7 Posts
0
1167
Dell M6500
Hi Hello cann please somebody help me , i have a Dell Precision M6500 i can't instal any of 64 bit Windows it' give me an error that isnt' compatible bot the Processor ist 64x based Processor intel core i7q720 i hzve no idee what cann i do i tried ewerything but no success
U2CAMEB4ME
4 Operator
4 Operator
•
6.2K Posts
0
November 9th, 2019 22:00
Welcome to the Dell Community @Johni depp
Hold down the "Windows" key then tap the "R" key.
Type msinfo32 and hit enter.
What is the "Version" ???
What is the "System Type" ???
Best regards,
U2
U2CAMEB4ME
4 Operator
4 Operator
•
6.2K Posts
0
November 10th, 2019 04:00
@Johni depp
Sorry I should have asked before.
What OS are you running???
W7, W8, W8.1 or W10
Regards,
U2
Johni depp
7 Posts
0
November 10th, 2019 04:00
Johni depp
7 Posts
0
November 10th, 2019 10:00
Hi I,m running windows 7 Pro 32 bit !
U2CAMEB4ME
4 Operator
4 Operator
•
6.2K Posts
0
November 10th, 2019 11:00
@Johni depp
Just wanted to make sure because your first post says your trying to install 64Bit drivers???
And your System type is X86 "32Bit"
So you need W7 32Bit drivers.
Drivers for your Precision M6500:
Make sure you choose Windows 7, 32-bit as the Operating System.
https://www.dell.com/support/home/us/en/04/product-support/product/precision-m6500/drivers
Product support for Precision M6500:
http://downloads.dell.com/published/pages/precision-m6500.html
Regards,
U2
Johni depp
7 Posts
0
November 10th, 2019 12:00
That means that I can't instal a Windows 64 bit howe it' s posible the Processor is a 64 bit based processor than what would i changed dhe mainboard or the processor to i cann runn a windows 64 bit ???
Johni depp
7 Posts
0
November 10th, 2019 12:00
U2CAMEB4ME
4 Operator
4 Operator
•
6.2K Posts
0
November 10th, 2019 13:00
@Johni depp
The processor can run 64Bit but you are running a 32Bit Operating System.
Reinstall W7 but use 64Bit.
Then you will be able to run 64Bit drivers and programs.
Regards,
U2
Johni depp
7 Posts
0
November 10th, 2019 14:00
Hi U2 thank you for your answers i understand , but stil i can, t instal it isn't going to boot any of 64 bit windows
Regards
Johni
Johni depp
7 Posts
0
November 15th, 2019 06:00
( solved ) the problem was just the instal Windows CD ! Laptop is ok already old but still "robust"
Regards