I have a Dell XPS 13 9343 that I’ve bought about 3-4 years ago. I leant this laptop to a friend for a day to take a test and she used it for a day. After that I left it alone for a month. I tried turning it back on yesterday and it won’t turn on. After reading some forms online here is my situation
Laptop won’t turn on. Tried pushing the power button while pressing the D key no luck.
My charger is working fine I’ve tested the charger. The charging light on my XPS turns on as well. However after charging it overnight the light is gone. If I plug in the charger the light stays on for a second then disappears.
The battery life light on the side doesn’t show me any lights at all.
Here are the things I’ve tried so far,
I took the base cover off and unplugged the battery. I plugged the charger in my laptop and the charging light would come on for a second and then go away. This even happened when the charging light would be on all the time with the battery on. I’ve pressed the power button for a minute and still it didn’t turn on without the battery.
Based on the forms, I feel like a lot of people are going to say it’s a dead motherboard. Is it really possible for a motherboard to go bad out of nowhere? This computer has been working fine and I’ve taken great care of it since I first got it. I really feel like it’s different issue than the motherboard. Any help would be appreciated...