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Dell XPS 13 9350 LED blinking 1 white, 2 amber.
My Dell XPS 13 laptop will not turn on. Earlier today, I turned it on just to check the battery percentage ( it was 48% ) then immediately shutting it down again. Couple of hours later, I decided to turn it on. I waited around 3 minutes on the black screen, and I noticed the LED indicators blinking 2x Amber and 1x White. I tried charging it, it turned steady white for a few seconds then back repeatedly blinking. Most people on the internet said that we should plug out the charger and hold the power button for 15 secs and plug it back in. No, it doesnt work. I've had this laptop for roughly a year now, unfortunately my warranty is over.
2 questions
1. What caused this LED blinking error?
2. How to fix it? If it means that i should get a new motherboard or other components, is it still worth repairing?
Didn't expect this from such a high-end device. =(
2 questions
1. What caused this LED blinking error?
2. How to fix it? If it means that i should get a new motherboard or other components, is it still worth repairing?
Didn't expect this from such a high-end device. =(
DELL-Jesse L
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March 19th, 2019 04:00
deepthakkar,
The 1 white and 2 amber diagnostic code represents a CPU failure.
The system will not shutdown when displaying the Diagnostic Error Codes.
Diagnostic Error Codes will always supersede any other use of the LED. For instance, on Notebooks, battery codes for Low Battery or Battery Failure situations will not be displayed when Diagnostic Error Codes are being displayed.
Blinking Pattern
ejn63
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February 27th, 2018 04:00
Two orange/one white is a CPU failure.
Unfortunately, the cost to replace a board isn't trivial (the mainboard needs to be replaced). For an i3 system with Intel video, figure $300-350; it'll easily be $500-600+ for an i7 with discrete video.
Dalvinnn
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February 27th, 2018 05:00
ejn63
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February 27th, 2018 05:00
There's no way to know. Could be a bad CPU (which is rare) or a bad system board (which is much less rare).
If you haven't tried a system reset (unplug the system, remove the base cover and disconnect the battery, then hold the power button for 30 seconds and try restarting), it's worth trying that before proceeding with an expensive repair.
deepthakkar
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March 19th, 2019 02:00
myfriendtae
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November 16th, 2019 16:00
Tae