Re: Dell XPS 13 9360 LCD Panel backlight not working
I currently have the dell XPS 13 9360 as well. In the last year in June I had this exact same issue. I tried every possible fix. There was no damage to the screen whatsoever and I was surprised on how this could have happened. It was working perfectly and after switching the computer on again, it just stopped working. It most probably is an issue with the backlight which may be defective. I had to give my computer to the dell engineers to fix it. Unfortunately, if none of the options worked for you, you may have to give in your laptop for repair as well. Also, if you shine a flashlight to the screen, can you see the contents?
Hopefully I've given you a clear insight to the issue.