XPS

Last reply by 10-09-2022 Unsolved
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Dell XPS 13 9360 to Boots Slowly (90 Seconds) Following SSD and Battery Replacement

XPS 13 9360

I recently upgraded the SSD in my wife's XPS 13 9360 from 128GB to 500GB and replaced the battery. The system is functioning perfectly except for it takes 80-90 seconds to boot up to the login screen after shut down.

I have run "Windows Update", "Dell Update" and "Support Assist." All software and drivers are up to date, and there are no error messages. I even ran the F12 Preboot Diagnostic Test.

Any suggestions?

Replies (11)
8 Platinum
54

Well?

Have you had a chance to get it back from her (to do those tests)?

Or, are we done?


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38

Haven't had a chance. My plan is to do a factory reset. Unlike me, she doesn't have a lot of applications installed and I should have done a clean install in the first place. 

Thanks!

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